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Help and support

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Do you have a question about NAPLAN Online or Queensland’s transition approach?

General NAPLAN Online enquiries

NAPLAN Online is a national project, so NAPLAN related questions about NAPLAN Online should be directed to the Australian Curriculum Assessment Authority (ACARA) or the Queensland Curriculum Assessment Authority (QCAA).

ACARA details

 NAPLAN Online
 1300 895 563 or (02) 8098 3100
  info@acara.edu.au

QCAA details

 QCAA NAPLAN Online
 (07) 3864 0396
  NAPLAN.Online@qcaa.qld.edu.au


Transition enquiries for Queensland schools

Please contact your relevant Queensland sector for support and advice on transitioning to NAPLAN Online.

State schools

Queensland Government logo

The department's NAPLAN Online program team is supporting state schools as they transition. The team developed the Queensland NAPLAN readiness approach in consultation with the QCAA and the independent and Catholic school sectors.

State schools are invited to contact the team for support with all aspects of the approach including student, staff and school readiness.

Staff networks:

State school general enquiries

 (07) 3034 4385
  NAPLAN.Online@qed.qld.gov.au


Independent schools

Independent Schools Queensland logo

Independent Schools Queensland (ISQ) provides advocacy, support and advice to independent schools transitioning to NAPLAN Online.

Twelve ISQ schools successfully made the transition to NAPLAN Online in 2018.

NAPLAN Online resources are organized into three locations for ISQ member schools (ISQ member login required):

ISQ general enquiries

 (07) 3228 1515
  office@isq.qld.edu.au


Catholic schools

Queensland Catholic Education Commission logo

The Queensland Catholic Education Commission (QCEC) has established a National Online Assessment Taskforce to oversee the transition to NAPLAN Online across the Queensland Catholic sector.

Catholic school authorities, being the 5 dioceses and 17 Religious Institutes/Public Juridic Persons (RI/PJP), as well as key stakeholders such as the QCAA, will support Catholic schools in making the transition.

The Catholic sector had 53 schools successfully undertake NAPLAN Online in May 2018 as part of the Queensland cohort of schools. It is anticipated that 50% of the remaining Catholic schools will transition in 2019 and the balance in 2020. The Catholic sector will have a representative proportion of schools transitioning in these years.

QCEC general enquiries

 (07) 3316 5800
  ed@qcec.catholic.edu.au


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Last updated 21 October 2020